6. Customer Care Representative
With so many companies offering 24-hour service for customer questions, comments, and concerns, it is more than feasible to obtain a nighttime telecommuting position as a customer service representative.
Typically, this is a 40-hour a week position that involves the handling of inbound customer calls. However, it is possible that you might find a telecommuting position that requires either fewer or more hours.
Your primary duties will focus on listening to customer concerns, both positive and negative ones, in order to clarify circumstances and resolve issues.
The level of education required for this type of position varies according to company guidelines attached to each job. It is possible that you might be required to have a bachelor’s degree, depending on the company that hires you. It is essential that you have an exceptional level of patience, enabling you to speak to clients calmly and evenly.
This is an important qualification particularly since your duties will include each of the following: respond to customer concerns, improve customer retention, respond to questions, and promote new products, services, and programs.
In order to perform your job successfully, you will also need to have a firm knowledge of the company and its products, services, and policies.